top of page

    Store Policy

Welcome to SwagStyle. By browsing and purchasing from our website, you agree to the terms and conditions outlined below. We ensure a secure, transparent, and premium shopping experience for all our customers.

1. Purchasing & Stock Availability

  • Product Information: We make every effort to display the colors, textures, and details of our clothing as accurately as possible. However, actual colors may vary slightly depending on your monitor settings.

  • Stock Limits: All orders are subject to availability. If an item becomes unavailable after your purchase is completed, our team will contact you immediately to offer a full refund, a store credit voucher, or an alternative product of equal value.

2. Payment Methods & Security

  • We utilize industry-standard encryption technologies to ensure your personal and financial data remains 100% secure. We accept major credit cards and available regional instant payment methods at checkout. Orders will only be processed and shipped after formal confirmation of payment from the financial institution.

3. Customer Privacy & Data Protection

  • Data Usage: Your personal information (name, address, email, and phone number) is used exclusively for processing orders, managing deliveries, and providing customer support. We strictly do not sell or share your personal data with third parties for marketing purposes.

  • Marketing Communications: You will only receive promotional emails if you explicitly opt-in, and you can unsubscribe at any time.

4. Code of Conduct & Copyright

  • All content displayed on this website—including logos, images, text, apparel designs, and graphics—is the exclusive property of SwagStyle. Any unauthorized reproduction, distribution, or copying is strictly prohibited. We reserve the right to cancel orders or suspend accounts that show signs of fraudulent activity or abuse of promotions.

📦 Shipping Policy

At SwagStyle, we are committed to delivering your order securely and efficiently.

1. Processing and Delivery Timeframes

  • Processing Time: Once your payment is confirmed, it takes 1 to 2 business days for your order to be picked, carefully packed, and collected by the carrier.

  • Delivery Time: The total estimated delivery window is 3 to 8 business days. The exact timeframe depends on your region and the shipping method selected during checkout.

2. Order Tracking & Attempts

  • As soon as your package is dispatched, you will receive a tracking code via email.

  • Carriers make up to 3 delivery attempts at the provided address. Please ensure your shipping address is accurate and complete at checkout to avoid any additional re-shipping fees.

🔄 Exchanges & Returns Policy

If a piece does not fit perfectly or if you simply change your mind, our return and exchange process is straightforward and transparent.

1. General Conditions

  • For an exchange or return to be accepted, items must show no signs of wear, washing, or alterations, and have all original tags securely attached.

2. Returns & Exchanges Timeframes

  • Returns for Refund: You have up to 7 calendar days from the date of delivery to request a return and receive a full refund. Your first return within this window is entirely free of charge.

  • Exchanges: If you need a different size, color, or model, you have up to 30 calendar days from delivery to request an exchange for store credit.

  • Defective Items: You have up to 90 days from receipt to report any manufacturing defects for a full replacement or refund.

📞 Customer Care & Support

Need assistance with an order, sizing, or general inquiries? Our support team is here to help:

bottom of page